The Florida Department of Transportation’s Customer Service Portal, powered by GovQA, can be used to submit a request, report an issue or access self-help resources via a list of frequently asked questions.
If you are a first-time user, please consider creating an account and agency communications can be sent directly to your e-mail.
New User? Click below to create a new account
Submit a question or report an issue
My Request Center
Track request progress, download records and manage account information by logging in.
Browse frequently asked questions
Contact Us By Phone
Report an issue by phone. For a faster response, please use the online system.