Public Records Center

Support Home Page

The Florida Department of Transportation’s Customer Service Portal, powered by GovQA, can be used to submit a request, report an issue or access self-help resources via a list of frequently asked questions.

If you are a first-time user, please consider creating an account and agency communications can be sent directly to your e-mail.

New Users

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General Inquiries

Submit a question or report an issue

My Request Center

Track request progress, download records and manage account information by logging in.

Find Answers

Browse frequently asked questions

Contact Us By Phone

Report an issue by phone. For a faster response, please use the online system.