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The Florida Department of Transportation’s Customer Service Portal, powered by GovQA, can be used to submit a request, report an issue or access self-help resources via a list of frequently asked questions. If you are a first-time user, please consider creating an account and agency communications can be sent directly to your e-mail. A complimentary mobile app is also available for download via iTunes or the Google Play Store.

General Inquiries

Submit a question or report an issue

Records Requests

Request a public record

Contact Us By Phone

Report an issue by phone. For a faster response, please use the online system.

Find Answers

Browse frequently asked questions